Petugas Haji Tahun Ini Lebih Dekat dan Selalu Ada untuk Jemaah
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Jakarta (KUHI) –Petugas Haji Indonesia di Arab Saudi pada musim haji tahun ini akan ditempatkan di pemondokan agar lebih dekat dan bisa melayani optimal kepada jemaah. Tahun-tahun sebelumnya petugas dikonsentrasikan di tiap-tiap sektor,
“Sekarang kita lebih sebarluaskan petugas di pemondokan-pemondokan jemaah yang ada di Makkah agar jemaah lebih dekat dengan petugas kita,” kata Menteri Agama Lukman Hakim Saifuddin di Bandara Soekarno Hatta Cengkareng, Sabtu pagi (02/07/2016).
Menurut Lukman, di setiap pemondokan jemaah nantinya akan ada petugas yang akan bekerja secara bergantian selama 24 jam. Lukman berharap keberadaan petugas di setiap pemondokan selama 24 jam ini akan memudahkan jemaah saat ada yang ingin ditanyakan.
“Kalau ada hal yang ingin ditanyakan atau yang harus ditindaklanjuti, mereka mudah menemui petugas yang ada di hotel,” katanya.
Selain itu, pada musim haji tahun ini, Kementerian Agama juga menambah jumlah personil petugas dariTNI dan Polri. Di Makkah, kata Lukman, mereka tidak hanya ditempatkan di sektor khusus di Masjidil Haram yang memang memerlukan penanganan khusus. Lebih dari itu, mereka juga ditempatkan di sektor-sektor lain.
“Saat operasi Arafah-Mina, mereka akan menjadi petugas inti dalam mengelola operasional Armina,” kata Menag.
Masih untuk mengoptimalkan layanan kepada jemaah, Menag menggelar rapat koordinasi dengan tim Kantur Urusan Haji Indonesia (KUHI) di Jeddah. Selain memantapkan koordinasi, rakor ini dimaksudkan untuk memperbaiki struktur kepengurusan Panitia Penyelenggara Ibadah Haji agar haji tahun ini bisa lebih efisien dan efektif dalam pengelolaan dan penyelenggaraannya.
Menag Lukman bertolak ke Saudi pada Sabtu pekan lalu untuk melakukan pengecekan langsung persiapan akhir penyelenggaraan ibadah haji, baik di Makkah maupun Madinah. Ikut mendampingi Menag, Direktur Jenderal Penyelenggaraan Haji dan Umrah Abdul Djamil dan Direktur Pelayanan Haji Luar Negeri Sri Ilham Lubis. (sinhat/kuh)
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