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Jeddah(KUHI)- Jamaah umrah dari travel berinisial ‘A.W’ yang tertunda kepulangan disebabkan oleh pihak maskapai  maladive mengalami kendala, sehingga jamaah  akhirnya memutuskan untuk membeli tiket sendiri agar bisa segera pulang ke Tanah Air.

Sementara pada tanggal (3/1) sudah ada yang mendahului kembali ketanah air, dan pada hari ini sekitar 17 jamaah (4/1) terpaksa membeli tiket dengan biaya sendiri agar bisa kembali ke tanah air segera, tiket pun ada yang dipesan dari Indonesia melalui pihak keluarga dan juga melalui konter tiket yang tersedia di Jeddah.

“kami terpaksa beli tiket sendiri, karena sampai saat ini kami tanyakan kepada penanggung jawab pihak travel belum lagi ada jawaban yang pasti kapan kami dipulangkan” ujar salah satu jamaah umrah dari Pontianak saat di ruang tunggu loby hotel.

Pihak muassasah serta perwakilan dari provaider visa yang berinisial ‘M’ mengunjungi kantor Maldives Airlines, untuk minta pertanggung jawabanya atas penundaan kepulangan disebabkan  kendala pihak maskapai  Maldives air yang sudah lebih dari 10 hari tertunda.

“kami berserta muassasah mengunjungi kantor perwakilan Maldives Airlines di City Center Madinah Street Jeddah, setelah sampai dilokasi kantor tersebut sepi dan tidak ada satupun petugas yang ada di ruangan tersebut” ucap Wardes perwakilan dari pihak provaider.

Dumyathi menambahkan bahwa pihak KUHI-KJRI Jeddah terus berusaha mencari jalan keluar pemulangan jemaah. KUHI-KJRI secara meraton membantu mengkomunikasikan kepentingan jemaah kepada pihak travel agar jamaah tidak terlalu lama menunggu.

Selain itu, komunikasi juga dilakukan dengan pihak provider visa yang berinisial ‘M’ di Jakarta melalui Sub Direktorat Pembinaan Umrah Kementerian Agama. 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